Mail-in Repair

Effortlessly Manage Repairs and Boost Efficiency

With Luxare Mail-in Repair, all your customers have to do is update their repair request online and ship the jewelry or watch to the repair center. You can then seamlessly import the repair data from your ERP/POS system and allocate repair tasks to specialized jewelers at any location. This will cut down on operational costs and expand your reach while creating a strong online presence.

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Platforms

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Desktop
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Tablet

Software Installation

  • Cloud
  • On-Premise

Key Benefits

Streamline your repair process with our online mail-in repair system. Customers ship their repairs directly to jewelers, while you manage the entire process—control order allocation based on jeweler expertise and location, all from one platform. With real-time updates and online approval capabilities, your customers can view estimates, approve repairs, and pay instantly, giving you faster approvals and a seamless experience. Reduce costs, boost revenue, and grow your repair business with Luxare’s fully integrated solution.

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  • Ship Repairs Directly to Jewelers
    Give your customers a seamless experience by allowing them to ship repair items directly to jewelers. With Luxare, you retain full control over order allocation based on jeweler expertise and location—all managed from one unified platform.

  • Real-time Updates & Approvals
    Customers can view, approve, and pay for repair estimates instantly through our online portal. Faster approvals mean quicker turnarounds and a smoother, more efficient process for your business.

  • Boost Revenue, Reduce Costs
    Automate your repair process, minimize manual tasks, and grow your repair business with Luxare’s fully integrated solution.

Grow your reach with Luxare Mail-in Repair

Efficient workflow from start to finish

Streamline your processes for better productivity

From order intake to invoicing, Luxare Mail-in Repair ensures a smooth workflow. Manage alerts, generate estimates, and oversee shipping—all within one platform. This streamlined process cuts down on manual tasks, increases productivity, and allows your team to focus on what matters most.

Real-time estimates and approvals

Speed up your timelines

Your customers deserve a hassle-free repair experience. With Luxare Mail-in Repair, they receive real-time estimates and can approve repairs instantly through our user-friendly portal. This reduces delays, speeds up turnaround times, and boosts your overall efficiency.

Full system integration with your system

Minimize the human error margin

Our API integration connects seamlessly with your jeweler’s system, eliminating manual data entry and reducing the risk of errors. This speeds up your repair processes, ensuring that everything—from intake to completion—runs like clockwork.

For full product tool guide, click here.

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