Customer Relationship Management

Build Lasting Relationships with our CRM Solution

Luxare’s Customer Relationship Management (CRM) solution is crafted specifically for jewelry and watch businesses, enabling you to deliver personalized service, track customer preferences, and boost sales. Designed for the unique demands of the jewelry and watch industry, our CRM ensures you stay connected with customers, providing the insights you need to build lasting relationships and make every interaction count.

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Platforms

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Desktop
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Web
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iPad

Software Installation

  • Cloud
  • On-Premise

Key Benefits

With Luxare’s CRM, you can go beyond simple sales tracking. Capture essential customer information, keep track of purchase history, and gain valuable insights into their preferences—all from one user-friendly platform. Whether you're a wholesaler or manufacturer, our CRM system empowers you to foster meaningful customer relationships that drive repeat business and long-term loyalty.

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  • 360-Degree Customer View
    Gain a complete view of each customer’s history, preferences, and past purchases with Luxare CRM. You receive instant alerts on key customer interactions and order statuses, allowing you to tailor offerings and provide truly personalized service.

  • Powerful Performance Analytics
    Access analytics tools to understand sales trends, high-demand products, and customer behaviors, enabling better decision-making and targeted marketing. You can also integrate with Luxare’s ERP for a unified data flow across your business, reducing data silos and enhancing efficiency.

  • Seamless Communication
    Manage customer communications across multiple channels, including email, SMS, and in-store visits, all in one place. Schedule automated follow-ups for important occasions like anniversaries, birthdays, and jewelry purchase milestones, helping you foster loyalty.

Exceptional customer experience with Luxare CRM

Smooth customer onboarding

From prospect to valued customer

Effortlessly convert leads from your website into loyal customers with Luxare’s CRM. Tailor each step of the journey—from initial prospect engagement to customer conversion—to align perfectly with your business process. Devote personalized attention to every lead and unlock actionable insights to predict future opportunities and close more deals.

Enhanced insights with advanced analytics

Custom, dynamic live dashboards

Track daily tasks, trends, and critical metrics with ease. Luxare’s CRM offers custom dashboards that present vital data at a glance, providing the insights you need without unnecessary complexity. Make informed decisions, optimize operations, and drive business success with data tailored to your specific needs.

Effortless task scheduling and management

Generate tasks, sales & marketing campaigns

Engage customers with compelling marketing campaigns—showcase your latest collections, exclusive offers, and more. Easily create tasks, automate follow-ups, and manage everything from a single, unified platform. With Luxare’s CRM, your sales and marketing efforts are seamlessly integrated, ensuring you stay connected with customers and track your progress every step of the way.

For full product tool guide, click here.

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