Customer Relationship Management

Elevate Every Customer Interaction with Luxare CRM

In the world of luxury jewelry and watches, customer relationships are everything. Luxare’s Customer Relationship Management (CRM) software empowers retailers to build lasting connections, deliver personalized experiences, and keep customers coming back. From purchase history and customer preferences to loyalty programs and targeted marketing, our CRM gives you the insights and tools you need to stand out.

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Platforms

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Desktop
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Tablet

Software Installation

  • Cloud
  • On-Premise

Key Benefits

The Luxare CRM will help you understand each customer’s unique journey with detailed purchase history and preferences. You can tailor recommendations and interactions that resonate and delight. Plus, it's easy connect the CRM with Luxare’s ERP, POS, and other systems to create a comprehensive view of your business and customer interactions. This will reduce manual tasks and boost efficiency with automated follow-ups, reminders, and marketing campaigns.

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  • Deeper Customer Insights
    Gain a clear understanding of what makes your customers tick. Capture every interaction and purchase history for a 360-degree view of each customer By delivering tailored experiences and nurturing relationships, you’ll see higher customer loyalty and repeat sales.

  • Streamlined Operations
    Manage customer interactions, marketing, and loyalty programs from one central hub. Automate follow-up emails, appointment reminders, and personalized messages to keep customers engaged and informed.

  • Enhanced Customer Experience
    Make data-driven decisions to refine your customer engagement strategy. From the moment they walk in or visit your website, make every interaction special with Luxare CRM. Track customer trends, campaign performance, and key metrics with real-time dashboards and reports.

Enhance your customer relationships with Luxare CRM software

Centralized data on your fingertips

Access complete customer information all at once

Get a complete view of your customers with just a few clicks. Luxare CRM brings together all essential customer information—Wishlist, Past Purchases, and Demographics—in one centralized location. Maintain consistent data company-wide, discover buying habits, and deliver personalized service every time.

Design data-driven business strategies

Gain deeper insights with real-time reporting

Get dynamic, real-time reports on clients, sales, inventory, and employee performance. Identify top-selling products, star salespeople, and key customers with ease. Use these insights to craft data-driven strategies that elevate your business success.

Streamline customer follow-ups with automation

Effortlessly manage business processes

Automate follow-ups and tasks for new prospects, sales activities, special customer occasions, and more. Align these workflows with your business processes to make life simpler for your team. Track and manage tasks easily from your tablet, ensuring seamless productivity and convenience.

For full product tool guide, click here.

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